Bernadette Smith reels you into the world of what it means to listen, be curious, supportive, and truly kind in the world of DEI...and in the world of humanity.In this wonderful, rich, warm, and thoroughly researched book, she brings you into the thought processes of how to see and hear all employees at an organization. You want to make sure you are thinking of trans colleagues in the right way? She gives you the recipe--to hold space, be curious, and make sure that assumptions aren't your go-to resource.In particular, I love chapter 5 in which Smith digs into what it means to be a safe space where curiosity precedes everything else, and then is followed by genuine listening, and honoring others with dignity. The real-world examples and tools she provides are immediately applicable and gave me a fresh perspective on how to transform dialogue. As a coach specializing in coaching organizations to build teams with deep trust, it’s the kind of chapter I'm sure I will find myself returning to again and again.Whether you're new to diversity and inclusion work or an experienced leader looking to deepen your impact, Inclusive 360 is a treasure trove of insights. This book is not just a read—it’s a resource, a call to action, and a roadmap for meaningful change. And it doesn't have to be in the workplace. This resource will help you at home, too! Highly recommended!